Helpdesk Evolution

Hello All,

Those of you visiting the helpdesk recently may have noticed that it’s now pulling news feeds from whbstatus.com, our announcement website. This is only the first phase. It will shortly show news only relevant do you, dependant upon which server you have entered in the server name field. This means it will only show the news from the main announcements forum plus your server forum. Pretty cool, eh?

We’re also setting up login shares between the billing system, helpdesk and status system for new signups. This should be operational before the end of the month.

And lastly…. we’re probably going to open up a discussion area of the forums. We appreciate this is a big thing for many people, and we’re eager to please and improve interaction between staff and clients.

 WHBCOO