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Thread: Server not being found error

  1. #21
    Join Date
    Jul 2007
    Location
    Toronto, Canada
    Posts
    1,160

    Default

    No, 11 hops is not long.
    I am not WHB staff and I am not paid.
    I provide help in these forums on my own time.

  2. #22

    Default

    That is what I thought - considering it hit Dublin for some reason! It should only have gone Belfast - Glasgow - Manchester then a BTconnect Router and back again. I will try it again later.

  3. #23

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    I am now off that IP, and I have no idea why it was listed to me. I go Belfast - Edinburgh too quick to be measured.

    M

  4. #24
    Join Date
    Jun 2007
    Posts
    169

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    Quote Originally Posted by marksalehouse View Post
    Apart from that, what should I be looking for?
    Please read this: http://en.wikipedia.org/wiki/Glue_re...d_glue_records


    I have tuned up bind and DNS zones on our DNS cluster servers, please check how it is working now.
    ---
    Regards,
    Vladimir B.
    Senior System Administrator
    WebHostingBuzz.com
    WHB Networks LLC *Hosting Wakeup Call*

  5. #25
    Join Date
    Jul 2007
    Location
    Toronto, Canada
    Posts
    1,160

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    Vladimir:

    I understand well about glue records. Any glue records in this case are not within Mark's control, since he is not using personal nameservers. He has named WHB nameservers:

    ns100.whbdns.com.
    ns101.whbdns.com.

    In my case, where I use personal nameservers under my main reseller domain for all my client domains, glue records are important and can be affected by my setup. I ensure that I have A records for each of my personal nameservers in my main reseller domain's DNS Zone. If I were using WHB named nameservers, then I could not do such a thing.
    I am not WHB staff and I am not paid.
    I provide help in these forums on my own time.

  6. #26

    Default

    Quote Originally Posted by Alan B View Post
    Vladimir:

    I understand well about glue records. Any glue records in this case are not within Mark's control, since he is not using personal nameservers. He has named WHB nameservers:

    ns100.whbdns.com.
    ns101.whbdns.com.

    In my case, where I use personal nameservers under my main reseller domain for all my client domains, glue records are important and can be affected by my setup. I ensure that I have A records for each of my personal nameservers in my main reseller domain's DNS Zone. If I were using WHB named nameservers, then I could not do such a thing.
    Thanks Alan, and thanks Vladimir - I also found this:
    Broken resolvers
    An additional level of complexity emerges when resolvers violate the rules of the DNS protocol. A number of large ISPs have configured their DNS servers to violate rules (presumably to allow them to run on less-expensive hardware than a fully-compliant resolver), such as by disobeying TTLs, or by indicating that a domain name does not exist just because one of its name servers does not respond.[9]

    MAXIM:Thanks for notifying about the error. The technicians are aware of the problem and currently investigating.

    We will update this thread with the results.
    Any more word?

    Mark

  7. #27
    Join Date
    Sep 2008
    Location
    Kharkiv, UA
    Posts
    612

    Default

    As Vladimir said, some maintenance had been done on DNS cluster servers.
    Are you still receiving the error?

  8. #28

    Default

    Not as yet Maxim. I am off to bed soon. I will be logging on tomorrow to do a few things and will check the stability.

    Thanks to all for their support here.

    Mark

  9. #29

    Default

    UPDATE:

    I know it is too early to tell, but access to webmail/Cpanel is quicker. I checked the error log and found these:

    [Thu Sep 03 08:22:05 2009] [error] [client 90.214.11.87] File does not exist: /home/*/public_html/forum/styles/Iconic_Dark/templateli class=,
    referer: http://www.*.co.uk/forum/posting.php...27b086a4&t=219

    [Thu Sep 03 03:51:42 2009] [error] [client 117.8.143.97] File does not exist: /home/*/public_html/forum/gallery
    Gallery is hidden behind the PHPBB Forum and is members only. I did a Neotrace and found the IP to be Peking, so obviously a spam/hacker.

    However, the first one still shows mixed URL/HTML. Neotrace shows about 20 hops all over the UK so I guess that is a spammer trying to keep hidden. I guess the 20 hops may have something to do with the error.

    At least todays error list is not huge.

    I will keep an eye on things.

    Mark

  10. #30

    Default

    GREAT!
    Everything going fine. The error list only shows spammers trying to get where they should not. It has been working fine all day.

    Except just now.
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@*.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.strictlybdsm.co.uk Port 80
    ROFL!

    Always something.

    Mark

    ________________________________
    [Fri Sep 04 18:21:09 2009] [alert] [client 86.158.121.154] /home/strict1a/public_html/.htaccess: ErrorDocument takes two arguments, Change responses for HTTP errors
    Renamed .htaccess and solved the fault.

    the problem was

    ErrorDocument 500 /500.shtmldeny from 117.8.131.2

    What I had done was use the Cpanel to deny what appears to be a spam/attack IP from Peking. For some reason the HTaccess line was wrong.

    I hope this helps others!

    Mark

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