Hr2 Server Keep On down

[calvynlee]

Dear All,

Need your advice on my cases, my client keep on yelling at me, the server keep on down time,

the good this is every time not down for long period, but this will cause my client to quit my service.


here the downtime that I get from site uptime within this 1 and half month:

Alert Type: Site is Available
Result: Ok Time: July 24, 2009 16:30:31
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http


Alert Type: Site Not Available
Result: Failed Time: July 24, 2009 16:00:30
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok Time: July 24, 2009 10:30:17
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: July 24, 2009 10:00:16
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok Time: July 24, 2009 09:00:05
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: July 24, 2009 08:00:03
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok Time: July 23, 2009 16:59:15
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: July 23, 2009 16:29:13
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok Time: July 20, 2009 17:52:23
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: July 20, 2009 17:22:22
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok Time: July 18, 2009 19:48:59
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: July 18, 2009 19:18:58
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http



Alert Type: Site is Available
Result: Ok Time: July 16, 2009 22:17:02
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: July 16, 2009 21:47:01
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok Time: July 7, 2009 02:23:10
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: July 7, 2009 01:53:09
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok Time: July 5, 2009 19:49:56
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: July 5, 2009 19:19:55
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok Time: July 5, 2009 13:49:21
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: July 5, 2009 12:49:18
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site Not Available
Result: Failed
Time: July 3, 2009 20:16:26
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site is Available
Result: Ok
Time: July 3, 2009 20:46:28
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site Not Available
Result: Failed
Time: July 3, 2009 10:45:51
HostName/URL: www.privatehoster.com Monitor
Name: Private Hoster Network
Service: http

Alert Type: Site is Available
Result: Ok
Time: July 3, 2009 11:15:52
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site Not Available
Result: Failed
Time: July 3, 2009 10:45:51
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site is Available
Result: Ok
Time: June 30, 2009 20:11:09
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok
Time: June 28, 2009 22:09:00
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed
Time: June 28, 2009 21:38:59
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http




Alert Type: Site is Available
Result: Ok Time: June 26, 2009 20:36:50
HostName/URL: www.privatehoster.com
Monitor Name: Private Hoster Network
Service: http

Alert Type: Site Not Available
Result: Failed Time: June 26, 2009 20:06:49
HostName/URL: www.privatehoster.com Monitor
Name: Private Hoster Network Service: http




Alert Type: Site is Available
Result: Ok Time: June 20, 2009 07:49:01
HostName/URL: www.privatehoster.com Monitor
Name: Private Hoster Network Service: http

Alert Type: Site Not Available
Result: Failed Time: June 20, 2009 07:19:00
HostName/URL: www.privatehoster.com Monitor
Name: Private Hoster Network Service: http




Alert Type: Site is Available
Result: Ok Time: June 12, 2009 10:50:34
HostName/URL: www.privatehoster.com Monitor
Name: Private Hoster Network Service: http

Alert Type: Site Not Available
Result: Failed Time: June 12, 2009 09:50:30
HostName/URL: www.privatehoster.com Monitor

I have submit to a ticket, and get this reply. I believe I can't get much help over there. and I hope forumer here able to provide me some advice

You are hosted on shared server so issues of different kinds sometimes happen as there are a lot of accounts which activity depends on each other
But we do monitor all our servers 24x7, and solve all the problems immediately in most cases by suspending abusive accounts
In case we have any outstanding issues we always inform our customers by means of forum threads (https://www.webhostingbuzz.com/forum)
If you have any problems with accessing your site it's highly recommended to submit a ticket as soon as you’ve noticed that so we could investigate the issue right away and resolve it as soon as possible
We do our utmost to provide the best service and always ready to assist our customers regarding any questions or problems they have.
If there is anything else we may help you with feel free contact us anytime
----------------------------
Regards,
Anna M.
Customer Service,
WebHostingBuzz
www.webhostingbuzz.com