can't register for helpdesk because of my problem!

[pamelafarber]

suddenly today when i needed to update my website I discovered it had disappeared, I couldn't access the url: http://www.opheliajewellery.com or the cpanel - I often have problems viewing it through /cpanel so I use the IP provided: http://65.98.16.170/ and that usually works however now that is totally not working.

So I've been reading over the website haven't found a server down or anything that I can connect this to. I am now able to access my cpanel through /cpanel but none of my email forwards are working which is BAD. And I only know this because I've been trying to register for mailform services and the helpdesk here and I cannot receive my confirmation emails as my forwarder that I always provide is not working anymore.

Please let me know what's going on because I could be missing very important emails!