http://www.webhostingbuzz.com/forum/ WebHostingBuzz Forum en Thu, 02 Sep 2010 15:07:22 GMT vBulletin 60 http://www.webhostingbuzz.com/forum/images/misc/rss.png http://www.webhostingbuzz.com/forum/ http://www.webhostingbuzz.com/forum/network-and-datacenter-announcements/6160-fortress-itx-scheduled-network-maintenance-part2-new-post.html Wed, 01 Sep 2010 13:40:31 GMT The second half of the maintenance window, which was completed on August 29th for this weekend, was scheduled for Sunday September 5th 01:00-04:00... The second half of the maintenance window, which was completed on August 29th for this weekend, was scheduled for Sunday September 5th 01:00-04:00 EST to complete the remaining maintenance. This issue is a result of the JunOS bug causing recent problems with one of FITX Juniper distribution stacks. As such, a final maintenance window for this weekend was scheduled, Sunday September 5th 01:00-04:00 EST to make the necessary software upgrades. We expect the maintenance window to be no longer than 30 minutes, however if there are complications, this 3 hour window for the maintenance is being reserved.
We appreciate your patience and thank you for your understanding during this time. ]]> Taras O. http://www.webhostingbuzz.com/forum/network-and-datacenter-announcements/6160-fortress-itx-scheduled-network-maintenance-part2.html http://www.webhostingbuzz.com/forum/webhostingbuzz-reviews/6159-keep-up-the-good-work-guys-thumbs-up-new-post.html Wed, 01 Sep 2010 09:49:17 GMT I have used Webhostingbuzz for a long time and everything works good. Best customer service - amazing response time, clear answers. Easy set-up in... I have used Webhostingbuzz for a long time and everything works good.
Best customer service - amazing response time, clear answers.
Easy set-up in control panel as well, and an excellent price!
I have enjoyed their service and would recommend it to anyone. ]]> WebHostingBuzz Reviews Micalo Dano http://www.webhostingbuzz.com/forum/webhostingbuzz-reviews/6159-keep-up-the-good-work-guys-thumbs-up.html http://www.webhostingbuzz.com/forum/rs2-abstractdns-com-server-75-127-52-atlanta-nap/6157-dns-information-new-post.html Wed, 01 Sep 2010 08:43:19 GMT You should use the below nameservers for domains, hosted on this server: ns21.abstractdns.com ns22.abstractdns.com You should use the below nameservers for domains, hosted on this server:

ns21.abstractdns.com
ns22.abstractdns.com ]]> evgeniy.g http://www.webhostingbuzz.com/forum/rs2-abstractdns-com-server-75-127-52-atlanta-nap/6157-dns-information.html http://www.webhostingbuzz.com/forum/reseller12-server-205-251-178-atlanta-nap/6156-server-unavailable-resolved-new-post.html Wed, 01 Sep 2010 00:39:01 GMT *Date/Time:* Now *Background: *We need to inform you that the server has unexpectedly become unavailable due to overload. We are investigating... Date/Time: Now

Background: We need to inform you that the server has unexpectedly become unavailable due to overload.

We are investigating the reasons of this situation and working on minimizing the customer impact.

Estimated Service Restoration: Unfortunately, no ETA can be currently provided. We will update you as soon as any new information is available. Please check for the updates on the current thread.

We apologize for any inconvenience this may be causing you or your company. Your patience and understanding are highly appreciated. ]]> Lena S. http://www.webhostingbuzz.com/forum/reseller12-server-205-251-178-atlanta-nap/6156-server-unavailable-resolved.html http://www.webhostingbuzz.com/forum/rs2-abstractdns-com-server-75-127-52-atlanta-nap/6155-server-unavailability-resolved-new-post.html Tue, 31 Aug 2010 12:36:28 GMT *Date/Time:* Now Affected Services/Servers: rs2.abstractdns.com *Background:* We need to inform you that the server has unexpectedly become... Date/Time: Now

Affected Services/Servers: rs2.abstractdns.com
Background: We need to inform you that the server has unexpectedly become unavailable.

We are investigating the reasons of this situation and working on minimizing the customer impact.

Estimated Service Restoration: Unfortunately, no ETA can be currently provided. We will update you as soon as any new information is available. Please check for the updates on the current thread.

We apologize for any inconvenience this may be causing you or your company. Your patience and understanding are highly appreciated. ]]> Irina I. http://www.webhostingbuzz.com/forum/rs2-abstractdns-com-server-75-127-52-atlanta-nap/6155-server-unavailability-resolved.html http://www.webhostingbuzz.com/forum/reseller12-server-205-251-178-atlanta-nap/6154-server-unavailability-resolved-new-post.html Mon, 30 Aug 2010 07:44:51 GMT *Date/Time:* Now *Background:* We need to inform you that the server has unexpectedly become unavailable due to overload. We are investigating... Date/Time: Now

Background: We need to inform you that the server has unexpectedly become unavailable due to overload.

We are investigating the reasons of this situation and working on minimizing the customer impact.

Estimated Service Restoration: Unfortunately, no ETA can be currently provided. We will update you as soon as any new information is available. Please check for the updates on the current thread.

We apologize for any inconvenience this may be causing you or your company. Your patience and understanding are highly appreciated. ]]> Lena S. http://www.webhostingbuzz.com/forum/reseller12-server-205-251-178-atlanta-nap/6154-server-unavailability-resolved.html http://www.webhostingbuzz.com/forum/support/6152-whb-data-protection-is-not-that-great-new-post.html Sun, 29 Aug 2010 11:47:51 GMT In all honesty if I had made a complete backup like the terms and conditions fine print had stated, it would have been ok. I have all my web... In all honesty if I had made a complete backup like the terms and conditions fine print had stated, it would have been ok.

I have all my web hosting with Web Hosting Buzz, they provide a lot of functionality, bandwith and storage space for not very much money.

But ... just recently WHB had a serious HDD failure on the server that all my data was hosted on (shared8). Everything that I had been chipping away on for the two and and a half years just disapeared.

I contacted support and they had made a backup just a little while before. However it turns out that they backed up a big load of empty space over the previous backup (the HDD had failed at this point so it just read as a blank disk) ... and they only keep one backup.

Even a backup that was a 3 months old would have been fine, but i've been told that there is only one backup.

So I've lost everything. I have some rather old backups of the blogs and comments but that is about 2% of everything that was there. I now need to start from scratch again.

I cannot stress how dissapointed I am with this! ]]> Support LostSteak http://www.webhostingbuzz.com/forum/support/6152-whb-data-protection-is-not-that-great.html http://www.webhostingbuzz.com/forum/shared5-server-65-98-154-fortressitx/6151-server-data-transfer-new-post.html Sun, 29 Aug 2010 05:37:00 GMT We would like to notify you that server data transfer will be performed to our most recent server with more powerful hardware and the latest software... We would like to notify you that server data transfer will be performed to our most recent server with more powerful hardware and the latest software installed. The exact time of the beginning of the procedure will be announced further.
As far as the express transfer presupposes interruptions neither on source nor the destination servers, the downtime should be minimal, required for DNS changes to take effect.

The transfer will be held on the fly within our DNS cluster, so those, who use ns100.whbdns.com and ns101.whbdns.com name servers won't need to perform any changes in their domains' DNS settings.
In case anyone uses external name servers it is advisable to point all the domains to

ns100.whbdns.com
and
ns101.whbdns.com

In case you prefer to keep using third party name servers, it is necessary to update A record and in some cases MX record to the new server's IP address, which is
64.22.117.28

The destination server name is server04.webhostingbuzz.com

The forum link dedicated to the server04.webhostingbuzz.com is
http://www.webhostingbuzz.com/forum/...8-atlanta-nap/ ]]> Valery M http://www.webhostingbuzz.com/forum/shared5-server-65-98-154-fortressitx/6151-server-data-transfer.html http://www.webhostingbuzz.com/forum/reseller17-server-207-210-148-atlanta-nap/6150-notification-server-data-transfer-completed-new-post.html Sat, 28 Aug 2010 11:57:05 GMT We would like to notify you that server data transfer will be performed to our most recent server with more powerful hardware and the latest software... We would like to notify you that server data transfer will be performed to our most recent server with more powerful hardware and the latest software installed.

The exact time of the beginning of the procedure will be announced further.

As far as the express transfer presupposes no interruptions neither on source nor the destination servers, no downtime is expected to be experienced.

However, some actions from your end might be needed as well. And here is the detailed information about the transfer procedure.

1.1 Source server: rs17.whbdns.com
1.2 Destination server: rs2.abstractdns.com
1.3 Main shared IP address of the destination server: 75.127.114.52

2.1 Anonymous name servers used for entire server rs17 will be re-pointed to rs2.abstractdns.com name server IP addresses, so those of you who are using them can keep doing this. Or point your domains (and your clients to the following ones):
ns21.abstractdns.com, ns22.abstractdns.com

2.2 Those of you, who have private label name servers (which look like ns1.yourdomain.com ns2.yourdomain.com or similar) and the main domain name is not registered with us, will need to get in touch with our technical team and get new IP addresses for them.
You can do this at http://www.whbsupport.com.
This is necessary, because the destination server has different IP address allocations.

If the main domain is registered by us or you are using our anonymous name servers, you don’t need to worry about this; we'll do everything on our own.

2.3 Those of you, who are using third-party name servers (pointed to IP addresses not belonging
to WebHostingBuzz) should modify A, CNAME, MX records accordingly.
This should be discussed in private with techs as well via ticket system: http://www.whbsupport.com.

We will take all the measures to make downtime during the transfer as minimal as possible.
However, there are technological moments which make short downtime unavoidable. This is time needed to update DNS zones on name servers on the source server. It is needed to point all records to the destination server. This trick gives possibility to make updates described in item 2 painlessly.

Forum branch dedicated to the desitnation server can be found by the link:
http://www.webhostingbuzz.com/forum/...2-atlanta-nap/

We'll update the thread when we start the transfer and will keep updating it as soon as new information is available.

In case of any questions feel free to contact our team at http://www.whbsupport.com ]]> Lena S. http://www.webhostingbuzz.com/forum/reseller17-server-207-210-148-atlanta-nap/6150-notification-server-data-transfer-completed.html http://www.webhostingbuzz.com/forum/reseller14-server-75-127-196-atlanta-nap/6149-notification-server-data-transfer-new-post.html Sat, 28 Aug 2010 11:55:02 GMT We would like to notify you that server data transfer will be performed to our most recent server with more powerful hardware and the latest software... We would like to notify you that server data transfer will be performed to our most recent server with more powerful hardware and the latest software installed.

The exact time of the beginning of the procedure will be announced further.

As far as the express transfer presupposes no interruptions neither on source nor the destination servers, no downtime is expected to be experienced.

However, some actions from your end might be needed as well. And here is the detailed information about the transfer procedure.

1.1 Source server: rs14.whbdns.com
1.2 Destination server: rs2.abstractdns.com
1.3 Main shared IP address of the destination server: 75.127.114.52

2.1 Anonymous name servers used for entire server rs14 will be re-pointed to rs2.abstractdns.com name server IP addresses, so those of you who are using them can keep doing this. Or point your domains (and your clients to the following ones):
ns21.abstractdns.com, ns22.abstractdns.com

2.2 Those of you, who have private label name servers (which look like ns1.yourdomain.com ns2.yourdomain.com or similar) and the main domain name is not registered with us, will need to get in touch with our technical team and get new IP addresses for them.
You can do this at http://www.whbsupport.com.
This is necessary, because the destination server has different IP address allocations.

If the main domain is registered by us or you are using our anonymous name servers, you don’t need to worry about this, we'll do everything on our own.

2.3 Those of you, who are using third-party name servers (pointed to IP addresses not belonging
to WebHostingBuzz) should modify A, CNAME, MX records accordingly.
This should be discussed in private with techs as well via ticket system: http://www.whbsupport.com.

We will take all the measures to make downtime during the transfer as minimal as possible.
However, there are technological moments which make short downtime unavoidable. This is time needed to update DNS zones on name servers on the source server. It is needed to point all records to the destination server. This trick gives possibility to make updates described in item 2 painlessly.

Forum branch dedicated to the desitnation server can be found by the link:
http://www.webhostingbuzz.com/forum/...2-atlanta-nap/

We'll update the thread when we start the transfer and will keep updating it as soon as new information is available.

In case of any questions feel free to contact our team at http://www.whbsupport.com ]]> Lena S. http://www.webhostingbuzz.com/forum/reseller14-server-75-127-196-atlanta-nap/6149-notification-server-data-transfer.html http://www.webhostingbuzz.com/forum/shared2-server-69-72-210-fortressitx/6148-server-data-transfer-new-post.html Fri, 27 Aug 2010 23:38:24 GMT We would like to notify you that server data transfer will be performed to our most recent server with more powerful hardware and the latest software... We would like to notify you that server data transfer will be performed to our most recent server with more powerful hardware and the latest software installed. The exact time of the beginning of the procedure will be announced further.
As far as the express transfer presupposes interruptions neither on source nor the destination servers, no downtime is expected to be experienced.

The transfer will be held on the fly within our DNS cluster, so those, who use ns100.whbdns.com and ns101.whbdns.com name servers won't need to perform any changes in their domains' DNS settings.
In case anyone uses external name servers it is advisable to point all the domains to

ns100.whbdns.com
and
ns101.whbdns.com

In case you prefer to keep using third party name servers, it is necessary to update A record and in some cases MX record to the new server's IP address, which is
64.22.117.28

The destination server name is server04.webhostingbuzz.com

The forum link dedicated to the server04.webhostingbuzz.com is
http://www.webhostingbuzz.com/forum/...8-atlanta-nap/ ]]> Valery M http://www.webhostingbuzz.com/forum/shared2-server-69-72-210-fortressitx/6148-server-data-transfer.html http://www.webhostingbuzz.com/forum/buzzsg1-server-75-127-162-atlanta-nap/6147-server-unavailable-resolved-new-post.html Fri, 27 Aug 2010 06:09:04 GMT We need to inform you that the server has unexpectedly become unavailable. We are investigating the reasons of this situation and working on... We need to inform you that the server has unexpectedly become unavailable.

We are investigating the reasons of this situation and working on minimizing the customer impact.

Estimated Service Restoration: Unfortunately, no ETA can be currently provided. We will update you as soon as any new information is available. Please check for the updates on the current thread.

We apologize for any inconvenience this may be causing you or your company. Your patience and understanding are highly appreciated. ]]> Lena S. http://www.webhostingbuzz.com/forum/buzzsg1-server-75-127-162-atlanta-nap/6147-server-unavailable-resolved.html http://www.webhostingbuzz.com/forum/reseller17-server-207-210-148-atlanta-nap/6146-server-unavailable-resolved-new-post.html Fri, 27 Aug 2010 05:22:01 GMT We need to inform you that the server has unexpectedly become unavailable. We are investigating the reasons of this situation and working on... We need to inform you that the server has unexpectedly become unavailable.

We are investigating the reasons of this situation and working on minimizing the customer impact.

Estimated Service Restoration: Unfortunately, no ETA can be currently provided. We will update you as soon as any new information is available. Please check for the updates on the current thread.

We apologize for any inconvenience this may be causing you or your company. Your patience and understanding are highly appreciated. ]]> Lena S. http://www.webhostingbuzz.com/forum/reseller17-server-207-210-148-atlanta-nap/6146-server-unavailable-resolved.html http://www.webhostingbuzz.com/forum/shared-8-75-126-132-softlayer/6145-hdd-failure-new-post.html Thu, 26 Aug 2010 09:34:07 GMT We need to inform you that one of server HDDs which was labeled as sdc1 and mounted as /home2 has stopped being recognized by the system. ... We need to inform you that one of server HDDs which was labeled as sdc1 and mounted as /home2 has stopped being recognized by the system.

Unfortunately our attempts to initialize the corrupted HDD (/home2) without rebooting the server have failed.

The following decision has been made: backups of accounts located at /home2 will be transferred to a different server. This process may take quite a long period of time, but data safety has a much higher priority.

Those accounts with data located at /home2 HDD will be restored on a new server, as soon as backups transfer is completed. The destination server is located in the DNS cluster, thus 95% of the accounts will be brought back to their normal performance when restored and no additional actions from customer’s end will be required. The latest backups we have are dated Aug-26- 2010.
When all the backups are moved, we’ll continue working on shared8 server.

If you have any questions or any assistance is needed, please submit a technical ticket at https://whbsupport.com ]]> Lena S. http://www.webhostingbuzz.com/forum/shared-8-75-126-132-softlayer/6145-hdd-failure.html http://www.webhostingbuzz.com/forum/reseller12-server-205-251-178-atlanta-nap/6144-the-server-is-down-fixed-new-post.html Thu, 26 Aug 2010 04:02:01 GMT *Date/Time:* Now Affected Services/Servers: rs12 server *Background:* We need to inform you that the server is offline. We are investigating... Date/Time: Now

Affected Services/Servers: rs12 server

Background: We need to inform you that the server is offline.

We are investigating the reasons of this situation and working on minimizing the customer impact.

Estimated Service Restoration: Unfortunately, no ETA can be currently provided. We will update you as soon as any new information is available. Please check for the updates on the current thread.

We apologize for any inconvenience this may be causing you or your company. Your patience and understanding are highly appreciated. ]]> Helen K http://www.webhostingbuzz.com/forum/reseller12-server-205-251-178-atlanta-nap/6144-the-server-is-down-fixed.html