About Alan Burns
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Mail forwarding to external addresses: be careful
Posted on 14 Oct 2010 by Alan Burns
cPanel mail forwarders allow you to forward mail to other mail accounts on the same web hosting server or to external addresses. Be careful when forwarding to external addresses, as it could result in your server being blacklisted and thus ...read more
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E-mail message recall: can it stop an embarrassing mistake?
Posted on 07 Oct 2010 by Alan Burns
Do you use Microsoft Outlook for your e-mail? You may have seen the command “Recall This Message”. You may even have used it. If so, I have some sobering news for you: it doesn’t work, at least not except in specific circu...read more
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Redirect and Park: useful domain functions in cPanel
Posted on 04 Oct 2010 by Alan Burns
People often use the terms “park” and “redirect” interchangeably, but they are two different things: Park is a function of a DNS entry, whereby the DNS zone for the “parked” domain resolves to the same lo...read more
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How to ask for help in on-line forums and news groups
Posted on 30 Sep 2010 by Alan Burns
Whether trying to fix a computer problem or make sure a souffle rises, many people now turn to on-line forums and news groups. There are ways to increase the odds of finding the help you seek and having a good experience. There are no stupi...read more
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Have you made a backup today?
Posted on 28 Sep 2010 by Alan Burns
Have you backed up your computer today? It could be the most prudent task you accomplish all day. I won’t even start talking about backups of your reseller hosting or VPS hosting accounts, yet. If you have a backup procedure that work...read more
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Is your web site down? Maybe, maybe not.
Posted on 16 Sep 2010 by Alan Burns
Here’s a typical situation: you can’t connect to your web site. So, you contact your web hosting provider. They say that your site is up. You get annoyed that they can’t find “the problem”. You could both be co...read more
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