Christmas and New Year working hours
Posted on 15 Dec 2010 by Matt Russell
Hello All,
Happy Holidays to all! And to those who celebrate it Merry Christmas and to everyone, an early Happy New Year.
As you expect from us, we continue to work 24×7 throughout the holiday period running our servers and supporting you. We will be running a slightly different schedule on some days over the holidays.
December 25th – Christmas Day
Support: Normal 24×7 via helpdesk. Phone and live support available for level 1 / simple questions
Sales: Normal 24×7 via helpdesk. Phone and live support available for level 1 / simple questions
Billing: Normal 16×7 via helpdesk. Phone and live support available for level 1 / simple questions
December 31st (New Years Eve) 9am EST/2pm GMT – January 1st (New Years Day) 9am EST/2pm GMT
Support: Normal 24×7 via helpdesk. Phone and live support unavailable
Sales: Reduced 24×7 via helpdesk. Phone and live support unavailable
Billing: Reduced 16×7 via helpdesk. Phone and live support unavailable
January 6th 9am EST/2pm GMT – January 7th 9am EST/2pm GMT
This is a staff training day.
Support: Normal 24×7 via helpdesk. Phone and live support unavailable
Sales: Reduced 24×7 via helpdesk. Phone and live support unavailable
Billing: Reduced 16×7 via helpdesk. Phone and live support unavailable
Need to work these out in your own time zone? Visit http://www.timeanddate.com/worldclock/
Win an Apple iPad from WebHostingBuzz this Christmas #buzzmas
09 Dec 2010 by
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